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Services & Training for Your Home / Home-based Office

We focus on understanding your needs and helping you where you live and work.  Whether you struggle with technology, get stumped by new software, or need training for yourself, family, or office team, we have the solution. If you are constantly spending money to update, need networking capabilities or help with troubleshooting problems, we are here to help you - quickly and affordably at your pace, at your place.

 

Teconic's Home / Home Office Support Solutions

PC Tune-ups
Troubleshooting and Repair
Computer Shopping Assistance
Computer and Network Installations
Broadband Internet Configuration and Dial-up Conversions
Security & Firewalls
Virus Removal & Protection
Computer Software Training and Mentoring

PC Tune-ups

Does it seem like your computer is running slower than it used to? It's not your imagination - we're pretty sure that it is too! Windows accumulates "junk" files over time, especially if you have a broadband Internet connection. We can set things right and get your PC running better than it did when it was new! Click here for more info on our most popular service.

Troubleshooting and Repair

Unfortunately, things sometimes do go wrong. While PCs are generally pretty reliable, they're also pretty complicated.  Anyone who owns or uses a computer knows that all kinds of "things" happen that can make the computer slower, crash, generally misbehave or become downright unusable. With the recent increase in SPAM and virus activity, along with the twin threats of ad-ware and spy-ware, it sometimes seems that computers need constant care and feeding just to work properly.

 Our trusted technicians will come directly to your home or office to solve your computer troubles right on the spot. Simply call us to schedule an appointment time to fit your schedule. We offer same day, next day, after-hours, and weekend service!
 

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Computer Shopping and Configuration Assistance

If you are confused and worried about selecting the right computer system, network solution, or even the right software for your needs, help is on the way. We will carefully determine what’s right for you and then assist you in making your selection. We pride ourselves on recommending the appropriate hardware and software based on your needs and budget. Many clients come back time and time again to take advantage of this valuable service when they are buying additional computers or other technology gadgets, such as:

- Digital Cameras and Camcorders
- Printers
- Scanners
- PDAs
- CD-R and DVD Mastering

Computer Upgrades and Network Installations

Now you've got that great new computer, we can help you set it up, migrate your files and settings to the new computer and even set up a network to connect all of your existing systems together.   Networking your PCs allows you to share files, a printer, even the same internet connection!

A wireless network is the cutting edge way to connect all of the computers in your home. No more cables to trip over. Wireless networks are also perfect for people with laptop computers who don't want to be tied down!  For instance, we can configure your work laptop to be networked at home.  Being able to work from the deck, on the floor in front of the fire, or from your favorite chair is very cool (and it seems a little less like work!).

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Broadband and Dial-up Conversions

Tired of your dial-up connection to the Internet?  Had it with AOL?  We can help you satisfy your need for speed on the internet AND free up that phone line at the same time!  All you need to do is to arrange for the broadband service and we do the rest.  Coupled with an affordable wireless network, all the PCs in your house can share the same internet connection at the same time!  No more fighting over the computer!

If the hassle of moving from AOL has kept you from moving to broadband, we can move all your email addresses and AOL favorites to your new email provider.  In fact, we can even help you register an internet domain name for your personal web site and redirect your email to your personal domain name so you never have to change your email address ever again!

 For example, my personal web site is http://www.ZellerOnline.com.  My personal email address is Carl@ZellerOnline.com, even though my actual email address (at this time) is zeller@adelphia.net. Domain registration provides you the freedom to control your online identity, no matter who your internet service provider (ISP) is.  We know this stuff inside out and we want to help you enjoy the benefits of technology without the aggravation.

Security & Firewalls

How secure is your computer? Have you downloaded the latest patches for Internet Explorer and Windows? How about a firewall? As internet usage has grown, so have security threats. You should consider a firewall, especially if you have the always-on internet connection of DSL or a cable modem. Firewalls are software programs that keep hackers from sneaking into your computer and getting into sensitive data. Firewalls also prevent spy ware programs from transmitting information about your computer to others.

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Virus and Spyware Removal & Protection

Does it seem like there's a gremlin inside your computer? It could be a virus. Lately it seems they are everywhere, and they can wreak havoc on your computer. No matter what kind of PC you have, you need the latest virus software. Not only does it protect you, but it also prevents passing the virus to family and friends when you send email or share files.

Similar to viruses is something called "Spyware or Adware".  Adware is computer software that is installed on your system without your knowledge or consent.  Have you ever been asked if you want a "free" utility from a pop-up ad and you replied yes?  You have Adware on your system.  Some of these programs can be quite malicious, storing things like your passwords and credit card numbers that can be picked up by other computers on the internet.  We can search out and destroy all these baddies, including:

Viruses (email and file-based)
Trojan Horse Programs (programs that have a hidden agenda)
Worms (that sneak in through unprotected internet ports)
Spam (Unsolicited Commercial Email)
Spyware and Adware
Web Browser Pop-ups

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Computer Software Training and Mentoring

We focus on understanding your needs. Whether you struggle with technology, get stumped by new software, or need training for yourself, family, or office team, we have the solution. If you are constantly spending money to update, need networking capabilities or help with troubleshooting problems, we have the solution.  Online, in class, or at your side, we are ready to help you really understand your computer.

 A partial list of classes and training we offer includes:

Microsoft Works®
Microsoft Word®
Microsoft Excel®
Microsoft Outlook®
Microsoft PowerPoint®
Microsoft Access®
ACT!®
Quicken®
QuickBooks®
Internet & Email Programs
Windows XP®
Windows 98®
Windows ME®

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Schedule an appointment:

 Call 774-6500

 

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